We accept returns from products purchased from halosleep.com within 30 days from the date of shipment. To be eligible for return, items must be in their original packaging and have not been worn, washed or used in any way. After 30 days from the date of shipment, we’ll gladly consider any items for return that are defective due to a manufacturing defect.
Returns must be shipped prepaid and your return shipping cost is not reimbursable. Original shipping charges are non-refundable. By placing an order on halosleep.com, you are accepting this return policy.
Please send all returns to the following address:
Halo Innovations
Attn: Returns
1991 S Cucamonga Ave
Ontario, California 91761
Along with the returned item(s), include your name, email address and order number.
Returns are processed up to 14 business days of receipt and refunds issued to your original method of payment.
HALO does not accept returns of items purchased through any third-party, including authorized retailers.